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Cancellation & Refund policy

How do I Cancel an Order on Alternatively, how do I return a product ordered on TheProficient?

For outright Cancellations by you:
If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped, you can do one of the following:

  1. If your product has shipped but has not yet been delivered, contact Customer Support at and inform them of the same.
  2. If you've received the product and want to return it, we offer you a No Questions Asked Return Policy. Within 7 days of receiving your shipment, you may return any unopened item(s) in its original packaging, for a refund (excluding shipping costs).

The above is for Books not for eBooks.

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